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Total Home Care Supplies: Products & Services

Total Home Care Supplies is a company that specializes in selling incontinence supplies and more. They offer adult diapers, mattress pads, pad and pant systems, shields and pads, skin care items, undergarments, underpads and more. They offer brands such as Depend, Poise, First Quality, Tena and more. They also offer diabetic care, nutrition care, ostomy care, urological and wound care supplies.

Total Home Care Supplies: Company Background

Total Home Care Supplies was founded in 2009. Their headquarters is located in Valencia, CA. They offer customer support by phone, fax, mail and email. They state they are, "Your source for brand name medical home care supplies at wholesale prices on the most absorbent adult diapers and Incontinence Supplies delivered to your door in discreet packaging.".

Total Home Care Supplies: Customer Feedback & Reviews

There are not many customer reviews online available for Total Home Care Supplies. However, they did have some reviews on their Facebook page. One customer said, "Thanks for your fast and free shipping! Amazing service.". Another customer said, "This is the most amazing company!! I order supplies one day (3:30pm) and the box with my items is waiting on my porch for me when I get home the very next day!! And that is with no shipping costs to me. 5 Stars!!! Thank you for the wonderful customer service that so many companies are lacking!".

Total Home Care Supplies: Business Credibility & Trustworthiness

Total Home Care Supplies is not a Better Business Bureau accredited company. On the BBB rating scale of A+ to F, the BBB has given Total Home Care Supplies a rating of C. They have had 1 complaint in the past 3 years and 1 complaint in the past 12 months. The complaint is closed. The complaint was regarding a problem with sales.

Total Home Care Supplies: Website Popularity & Google Ranking

Alexa traffic ranker shows Total Home Care Supplies ranks 811,788 globally and 228,134 in the United States. They have a reputation of 44 sites linking in. About 29% of the traffic to this page are bounces or one page views. The most frequent users of this site are people between the ages of 55-64 with no children. They typically have some college education and tend to browse this site from work.

Google PageRank gives Total Home Care Supplies a rating of 2 out of a possible 10 points.

Total Home Care Supplies: Social Media Presence

Total Home Care Supplies has a Facebook page with 322 likes. They use this page to connect with their customers. They have a Twitter with 91 followers. They update this page regularly. They have a Google+ page. They also have a blog that showcases their merchandise. Lastly, they offer a newsletter with special offers and more.

Total Home Care Supplies: Website Security & Safety

Total Home Care Supplies collects and uses personal information only as needed to provide business services. They may share personal information with business associates. Please see the privacy policy for more information.

Total Home Care Supplies is Norton Secure powered by VeriSign. They use SSL (Secure Socket Layer) technology to ensure all personal information is encrypted before being transmitted over the internet.

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

Total Home Care Supplies: Pricing & Packages

Total Home Care Supplies has competitive pricing. When comparing Total Home Care Supplies to other companies that sell the same merchandise I found that Total Home Care Supplies had average pricing. There were some companies that had higher pricing than Total Home Care Supplies, some that had lower pricing, and some companies that were priced just about the same.

Total Home Care Supplies: Shipping Rates & Policies

Total Home Care Supplies offers free Standard Shipping on orders over $40. Otherwise, Standard Shipping costs $5.50. Standard Shipping takes about 2-5 business days for delivery. All orders are shipped in generic discreet packaging for customer privacy. All shipping costs are dependant upon order total, shipping address and shipping method chosen. All shipping costs are calculated at the time of check out.

Total Home Care Supplies: Payment Methods Accepted

Total Home Care Supplies accepts payments via credit card (Visa, MasterCard, American Express, and Discover), and PayPal. They do not accept cash, checks or money orders. They do not offer any other payment methods at this time. They do not offer any Bill Me Later options. All items must be paid in full at the time of purchase.

Total Home Care Supplies: Returns, Refunds & Exchange Policy

Total Home Care Supplies will accept returns on most items for up to 45 days of purchase. All items must be unused, have prior return request and have proof of purchase. The customer is responsible for return shipping. The following items can not be returned:

  • Any/All nutritional products or food items
  • Any item worn next to the skin
  • Any item contained in sterile packaging
Total Home Care Supplies: Product images & screenshots
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